Shipping Policy

Due to COVID-19 Eclectic Elegance LLC will only ship to the US or Canada.

Eclectic Elegance LLC ships all packages via USPS. Once your package leaves the Eclectic Elegance LLC facility, we cannot control any delays associated with the shipping provider. If tracking for your order indicates “Delivered” but you still have not received the order. Please contact USPS and submit a claim.

Your order will be processed and shipped within 5-7 business days during non-sales and 7-10 business days during high volume sales and holidays (Such as Black Friday and Christmas, etc.). Once an order is shipped you will receive a shipping notification via the email you provided. There may be delays due to COVID-19 and to high volume. All shipping prices are calculated at checkout. 

Eclectic Elegance LLC operates Monday-Saturday from 8:00am-5:00pm EST.

All sales are final. Please make sure you are putting the right address in full at checkout. Refunds will not be issued due to an incorrect address or due to not adding the apartment/unit number. If a package is returned to Eclectic Elegance LLC due to insufficient information, you will be responsible to cover the re-shipping fee.

Please read all product descriptions, ingredients and materials are listed for all products. It is recommended that you test products on small areas of skin if you are concerned about any reactions. Some lip care products are made with oils that are derived from nuts. Eclectic Elegance LLC is not responsible for any allergic reactions or issues that may occur.